Privacy Policy

Effective Date: 17 August 2025

This policy applies to all users of eeOH.co.uk, including employees, employers, and clients using our occupational health service. eeOH.co.uk (“eeOH”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and share your personal and health data when you use our services.

1. Data We Collect

Personal Information: We collect your name, contact details, and any other personal information provided in questionnaires or during correspondence.
Health Information: We collect health-related data only with your explicit consent, including medical history and current health conditions relevant to occupational health assessments.
Usage Data: We may collect information about your use of our website and services for service improvement purposes.

2. How We Use Your Data

Service Provision: Your personal and health data is used solely to generate Occupational Health Reports, provide email support, and fulfil services you request.
AI Processing: Any data processed by AI tools is anonymised to prevent identification.
Communication: We may use your contact information to send service-related communications, including report delivery and updates.

3. Legal Basis for Processing

We process your personal and health data based on:

Your explicit consent, provided when completing questionnaires or using our services.
The necessity to provide contracted services.
Compliance with legal obligations, such as reporting under UK law or preventing serious harm.

4. Data Sharing and Disclosure

Within eeOH.co.uk: Only authorised personnel and the reviewing Occupational Health Physician have access to personal and health data necessary for report creation.
With Employers: Relevant report information may be shared with the employer with the employee’s consent, as outlined in the Terms of Service.
Third-Party Providers: External providers involved in optional consultations or additional services will be bound by confidentiality agreements.
Legal Requirements: We may disclose personal or health data if required by law, court order, or to prevent serious harm, and will notify you unless legally prohibited.

5. Data Security

We employ industry-standard measures to protect your data:

Encryption: Data is encrypted in transit (via HTTPS) and at rest.
Secure Storage: Data is stored in compliance with GDPR and UK Data Protection Laws.
Access Control: Only authorised staff may access personal or health data for service purposes.
Secure Delivery: All reports are sent and received using the Egress secure system to ensure confidential, encrypted transmission between eeOH.co.uk, employees, and employers.

6. Your Rights

You have the following rights under GDPR:

Access: Request a copy of the data we hold about you.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction and Objection: Restrict or object to certain processing of your data.
Data Portability: Request your data in a structured, machine-readable format.
Requests should be sent to support@eeoh.co.uk. We aim to respond promptly and within legal timeframes.

7. Data Retention

We retain personal and health data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via our website or email.

9. Contact Information

For questions about this Privacy Policy or to exercise your data rights:

Email: support@eeoh.co.uk
Telephone: [Insert Phone Number]
Address: Dog Kennel Lane Surgery, 79 Dog Kennel Ln, Oldbury, B68 9LZ, UK

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper site function, improve performance, and analyse usage.

Types of Cookies:

Essential: Required for security and site functionality. Cannot be disabled.
Analytics & Performance: Help us understand usage and improve the site. Placed only with your consent.
Functionality: Remember your preferences to enhance your experience.

Cookie Consent:
On your first visit, a cookie banner will ask you to accept or decline non-essential cookies. Essential cookies will always be active.

Managing Cookies:
You can change or withdraw your consent at any time via your browser settings. Blocking some cookies may affect site functionality.

Further Information: For details on cookies set by Wix, see Wix’s Cookie Policy.

11. Acknowledgment and Agreement

By using the services of eeOH.co.uk, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy regarding the collection, use, and storage of your personal and health information.

End of Privacy Policy

Privacy Policy

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